I have received many questions about what one can do if video conferencing services are not working flawlessly, especially when the video is choppy or audio is breaking up. To explain, we have to look at three different places where there could be problems:
1) Providers of services. These are upgrading as fast as they can. One example is that Swedish University Network (SUNET) has upgraded their hosted Zoom service from 20 000 to 120 000 simultaneous users.
Source SUNET: https://www.vr.se/english/just-now/news/news-archive/2020-03-17-increased-capacity-for-zoom-users.html
2) The core of the Internet at the ISPs, which is holding together well at the moment.
Source The Swedish Post and Telecom Authority (PTS), in Swedish:
3) At home, where there are a few things you can do to increase the quality of your video conferencing:
If you have any more information available that you’d like to share, please contact me via email at email@example.com.
Technical Director and Head of Security
Netnod provides critical infrastructure support ranging from interconnection services and Internet Exchanges to DNS services, root server operations and activities for the good of the Internet. With a worldwide reputation for its services and the expertise of its staff, Netnod ensures a stable and secure Internet for the Nordics and beyond. Established in 1996 as a neutral and independent Internet infrastructure organisation, Netnod is fully owned by the non-profit foundation TU-stiftelsen (Stiftelsen för Telematikens utveckling). More information is available at: www.netnod.se